Frequently asked questions
Do you have any questions? On this page you’ll find answers to frequently asked questions about our language courses, packages and much more. Whether you’re curious about course options, how to book, or want to know more about the learning experience, you’ll find all the essential information here.
Our main programs are 2-to-3-month French as a Foreign Language (FLE) transformation coaching programs, with 1 to 2 group sessions of 1.5 hours per week (maximum of 6 participants per group). All our classes take place online via Zoom. They are highly interactive and based on role-playing.
The "Intensive Bootcamp" Exception: We also occasionally offer short-term intensive bootcamps with a higher frequency of classes—perfect for giving your French a quick boost.
The Private Classes Exception (Solo or Duo): Hourly classes are no longer available, as they do not ensure sufficient commitment or real progress. Individual or duo classes are now only accessible upon highly exceptional request and as a package of 10 hours minimum, ensuring rigorous follow-up and genuine progress.
To ensure optimal progress, we never mix proficiency levels. Our sessions bring together learners of a similar level, primarily from level A1 to level B1.
No. As spots within the groups are strictly limited, commitment is final. No refunds or rescheduling will be granted for absences or technical issues on your end. It is your responsibility to check the quality of your connection and equipment before the session.
No, no classes are canceled. We guarantee that all sessions will take place. If attendance happens to be exceptionally low, the format automatically adapts to provide you with tailored support, at no extra cost:
3 or more participants present: The 1.5-hour group session proceeds as normal.
Only 2 participants present: The session converts into a 1-hour "Duo" private class.
Only 1 participant present: The session converts into a 1-hour "Solo" private class.
Group dynamics rely on mutual respect. We reserve the right to permanently suspend a student in the event of recurring lateness or overly frequent absences, in order to preserve the quality of the coaching and the progress of the rest of the group. Furthermore, to avoid disrupting the ongoing session, no student will be admitted to the room after a 15-minute delay.
Yes! You can book a free consultation. It is the perfect opportunity to discover my method, assess your level (A1, A2, B1), and define your goals together—with absolutely no commitment. Our process consists of two steps:
A first 10-to-15-minute call to assess your needs and ensure we are a good fit.
A second 30-minute video call to deep dive into your expectations and offer you the most tailored program, ensuring long-term progress.
Note: This offer is limited to one consultation cycle per person.
My approach to FLE is 100% pragmatic: the classes focus exclusively on speaking, comprehension, and everyday life situations (communicating at work, shopping, ordering at a restaurant, traveling, managing daily administrative tasks...). I use interaction and role-playing to help you overcome the fear of speaking.
Note: In order to guarantee high-quality support, we reserve the right to refuse highly technical, medical, or specific academic subjects that fall outside our fields of expertise.
Payment is not made directly on the website. To guarantee an optimal experience, we always verify your availability, language level, and session dates with you before any enrollment.
Step 1: You contact us directly via WhatsApp.
Step 2: Once your profile and group are confirmed, we send you a secure Stripe payment link to finalize your enrollment.
Step 3: As soon as the payment is confirmed, you will receive your unique Zoom connection links by email to join the classes.
It is very simple and direct! After our conversation on WhatsApp to validate your project, I will send you a personalized payment link.
You can securely pay by credit card via the Stripe platform (either in full or in installments).
Yes, absolutely. You have the option to pay in installments via the Stripe link. Please note, however, that the total amount will be slightly higher than a single payment to cover management fees.