The standard duration of a lesson is 1 hour. However, for "à la carte" formulas, you can choose between 1 hour or 1.5 hours depending on your needs.

Yes, there are two options available depending on your needs:

Duo Formula: This is ideal if you already have a learning partner. This option is available as long as both participants share the same language level and thematic goals. You are responsible for scheduling your sessions with LFTwL.

Conversation Workshops (Mini-groups): If you wish to practice with other learners. These are collective sessions of 3 to 6 participants on fixed topics and schedules set by LFTwL.

Yes, we offer great flexibility:

Online Booking: For individual sessions (1h or 1.5h), you can book your slots in real-time through our calendar.
Time Zone: Please note that all times are shown in Paris Time (CET/CEST). Make sure to check your local time difference.
Packages & 3-Month Program: When purchasing, you only book the first hour online. The remaining hours will be scheduled directly with your instructor to best fit your schedule.

Yes, this is possible provided you give us at least 48 hours' notice.

How to do it: You must notify us by sending an email to contact@learnfrenchwithlily.fr.

Options: You may choose to reschedule the lesson to another date or request a full refund of the amount paid.

Late cancellation: If you provide less than 48 hours' notice, the lesson will not be refunded or replaced; the fee for the session will be forfeited.

The 10-hour package offers a preferential rate, which involves specific rules regarding flexibility and refunds:

Rescheduling is possible: You can move a session free of charge as long as you notify me by email at least 48 hours in advance. In this case, the hour is credited back to your balance to be used later.

No monetary refunds: Once the first hour of a package has been booked, the package is considered "started." According to our T&Cs, no refunds (even partial) will be issued for 10-hour packages.

Late cancellations: If you cancel or request to reschedule less than 48 hours before the session, the lesson will be counted as taken and deducted from your balance (except in cases of force majeure).

Validity period: Your 10-hour package is valid for 6 months from the date of purchase. After this period, any remaining hours will be lost and cannot be refunded.

Summary: If you cancel with more than 48 hours' notice, you will receive a lesson credit to use within the 6-month validity period, but no monetary refund will be provided.

Once payment is made, the order is final. No refunds will be issued.

Postponement with credit (7-day notice): If you have a conflict before starting the program, you can convert your payment into a 6-month credit. You must notify me in writing at least 7 calendar days before the first session.

Less than 7 days before the start: No postponement or credit is automatically granted. A postponement may be considered exceptionally only in cases of force majeure (medical emergency, accident, etc.), upon presentation of proof.

Rescheduling a session (During the program): You may reschedule up to 3 individual sessions with at least 48 hours' notice.

Late cancellations: Any session cancelled with less than 48 hours' notice is due.

No. Reservations for Conversation Workshops are final and binding.

No modifications: Due to group logistics and in accordance with Article L221-28 of the French Consumer Code, no refunds, credits, or postponements will be granted for user absences or cancellations, regardless of the reason.

Quorum Requirement: The workshop is subject to a minimum of 3 participants. If this quorum is not met 24 hours before the scheduled time, LFTwL reserves the right to cancel the session. In this event only, you will receive a full refund to the bank card used for payment.

Access: You will receive a Zoom link upon confirmation of payment. It is your responsibility to check your availability and technical connection beforehand, as the session will proceed for the rest of the group despite your absence.

Consistency is key to your progress. LFTwL reserves the right to permanently terminate the service (even for an ongoing package) without a refund in the following cases:

Systematic lateness or no-shows.

Excessive cancellations: Even if the 48-hour notice is given, frequent rescheduling disrupts the schedule and hinders your learning progress.

Lack of communication: If you fail to respond to contact attempts to schedule your sessions.

Note: Mutual respect of commitments is essential to ensure high-quality instruction.

Single lessons & 1st hour of a package: You will automatically receive a Zoom link by email as soon as your booking is confirmed.

10-Hour Package (subsequent hours): The link will no longer be automatic. Your teacher will personally send you an access link before each session scheduled together.

Technical Issues: LFTwL is not responsible for any technical malfunctions or connection issues on the User's side. It is your responsibility to ensure that your equipment and internet connection are working properly before the lesson starts. No refunds will be issued for such reasons.

Lateness: To ensure the smooth running of subsequent lessons, sessions cannot be extended. Any minutes lost due to lateness will be deducted from your scheduled hour.

Significant Lateness: Any delay exceeding 15 minutes will be considered a "no-show." In this case, the session will be canceled and no refund or rescheduling will be granted.

Absolutely! My approach focuses on oral communication, and I adapt to your specific needs. I specialize in:

Tourism and Heritage: Perfect for industry professionals or history enthusiasts.

Daily Life and Survival Skills: Learning how to book a taxi, prepare for a trip, ask for directions, shopping, etc.

Business World: Preparing for meetings, presentations, or managing office life.

To ensure the highest quality of instruction, I reserve the right to decline highly technical or specific topics that fall outside my areas of expertise.

This course is designed for two learners of the same level who wish to study the same topics. These conditions are necessary to ensure optimal progress.

Single Booking: Only one participant makes the booking and pays for the entire service. This person is designated as the "main contact."

Point of Contact: The main contact will be the sole person communicating with LFTwL throughout the duration of the service.

Sharing Access: The main contact receives the confirmation email and Zoom codes. It is their responsibility to share these details with their partner.

Liability: LFTwL is not responsible if the second participant cannot access the lesson because the necessary information was not shared by the main contact.

I offer language courses tailored to various needs:

French as a Foreign Language (FLE): Conversation-based lessons available for all levels (from beginner to advanced).

English and Spanish: Oral practice lessons, from beginner to intermediate level.

Yes! You can book a free 30-minute trial session (Solo or Duo) for French, English, or Spanish. It’s the perfect opportunity to discover my teaching method, assess your level, and define your goals together, with no obligation. Note: This offer is limited to one trial lesson per person.